What is the full form of IRCTC?
The IRCTC full form is the Indian Railways Catering and Tourism Corporation. IRCTC is a subsidiary of the Indian Railways formed by the Ministry of Railways to oversee catering, online ticketing, and tourism activities. IRCTC’s headquarters are located in New Delhi, India, therefore it is possible to reserve train tickets and hotel rooms via their website, www.irctc.co.in.
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IRCTC’s Mission and Objectives
Mission
Improve and advance customer service and facilitation in the train catering, travel, hospitality, and tourism industries through better industry practices.
Objectives
- Being a user-friendly organization.
- Use resources in the best way possible and improve the performance of human resources.
- Develop and combine into a very effective agency catering service.
- Develop commercial prospects by utilizing public-private partnerships. Expand
- High values, principles of corporate ethics, quality management, and cost management procedures.
IRCTC advantages
- It offers online ticket payment using Net Banking, Debit Card, and Credit Card.
- It gives a Travel Card for frequent passengers.
- This feature is available for rail reservations.
- Tatkal ticket purchasing is possible.
- It has also included a flight booking function.
- Notifies ticket status verifying service and available seats.
